when submitting agents created in Voiceflow, do we need to submit the .vf file? or how do we submit it?
also how can I test the agent I made in VF works properly with your studio?
when submitting agents created in Voiceflow, do we need to submit the .vf file? or how do we submit it?
also how can I test the agent I made in VF works properly with your studio?
Yes you submit the .vf file!
Voiceflow is compatible with the Live Agent Studio out of the gate so you don’t have to test it with the Studio specifically before submitting it!
Only testing you have to do is within Voiceflow itself to make sure the agent behaves as expected!
That helps Cole. Thanks.
This also hit me right now, usually when you import the .vf file, it does not import the KB of the agent, and without the KB, some responses and functionality wont work properly.
Is there a way to submit the KB also, or does it get imported to your Live agent studio?
Good question! You are correct that the .vf doesn’t store the knowledgebase. That’ll have to be included in the submission. So you could create a ZIP file with the .vf file and documents you need for the knowledgebase. Or if you’re using a website you can just include instructions for ingesting that in your submission.
Alright Cole! thanks.
You bet! Let me know if you have any other questions as you work on your agent!
@ColeMedin Is Agent Zero supposed to work with Voiceflow?
I initially thought at the end of the hackathon you will check the Agent Zeros of the participating users. Basically I was expecting that I can paste the share link of my Voiceflow workflow as “Agent Endpoint”. But I just realized that this doesn’t work. Would be cool tough… So am I right that Agent 0 is not useful/needed for those choosing voiceflow?
Yes Voiceflow requires a custom integration I have for the Live Agent Studio that isn’t a part of Agent 0, so you won’t be able to test a Voiceflow agent within it.
But since Voiceflow is compatible with the Live Agent Studio out of the box you can just do your testing within the platform and submit it after things look good there!