Custom API Integrations with the Agent endpoint

Supposing we have our own data or APIs that are context-specific, which we would like the agent to consume in order to send back decisions, would this be valid to do in this Hackathon?

I would think that if the agent workflow is able to consume that data, the workflow would still work in the Live Agent Studio.

In addition, the n8n workflow shows that we can connect an SMTP service - would it be alright to create some sort of mock or dummy account to showcase some kind of alert or message functionality?

For the latter question, I’m still thinking how it would work with the Agent Studio. Maybe it wouldn’t…

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Great questions @andromeda6761! You can certainly have custom APIs that your agent relies on! This would certainly work with the Live Agent Studio.

For your second question, you could create a dummy account to showcase an alert, but also users wouldn’t be accessing that dummy account so I’m not sure if they could really see that in any way.

You could always just have the agent send an email to an address a user provides! Or do it in a sort of “mock” way where the agent will say it sent an email with a note that says “email not actually sent, but the agent would have with the right tool enabled outside of the demo”.

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