Ai agent for my trip agency

Hello everyone,
I’m currently drafting the specifications for an AI agent for my travel agency, and I’d like to know what the best tools are for managing data and training the AI.

I’m considering using either my website (where the data will be updated) or a database as the main data source.

The agent will be use as a chatbot on the website but also as a chatbot in whatsapp.

What do you recommend? Any advice about the tools I might use ?

Thank you again for your time.

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What is the data and how is it currently stored and how much is there?

Can´t tell you tools but would recommend watching @ColeMedin Videos, e.g.:

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So that’s the things,

I wanted to store my data in airtable, by crawling it beforehands

And then using it.

Is it a good choice ?

Still figuring out my options now, and testing a bunch of differents tools

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Voiceflow is an awesome tool I used a decent amount that is perfect for chatbots that use your website as a knowledgebase. You can give your website URL and it’ll crawl your site periodically to update the knowledge base.

Aside from a specific tool though, in general you’ll want to both scrape from a website and use a DB. Take information from your site periodically by scraping it (within Voiceflow, using a tool like Craw4AI, etc.) and then storing/updating the knowledge in a database (vector DB like Qdrant, using Supabase with PGVector, etc.).